Trainwell is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Trainwell Web site and governs data collection and usage. By using the Trainwell website, you consent to the data practices described in this statement.
Collection of your Personal Information
Trainwell collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Trainwell also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by Trainwell. This information can include your IP address, browser type, domain names, access times, and referring Web site addresses. This information is used by Trainwell for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Trainwell Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Trainwell public message boards, this information may be collected and used by others. Note: Trainwell does not read any of your private online communications.
Trainwell encourages you to review the privacy statements of Web sites you choose to link to from Trainwell so that you can understand how those Web sites collect, use and share your information. Trainwell is not responsible for the privacy statements or other content on Web sites outside of the Trainwell and Trainwell family of Web sites.
Use of your Personal Information
Trainwell collects and uses your personal information to operate the Trainwell Web site and deliver the services you have requested. Trainwell also uses your personally identifiable information to inform you of other products or services available from Trainwell and its affiliates. Trainwell may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Trainwell does not sell, rent or lease its customer lists to third parties. Trainwell may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Trainwell may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Trainwell, and they are required to maintain the confidentiality of your information.
Trainwell does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Trainwell keeps track of the Web sites and pages our customers visit within Trainwell, in order to determine what Trainwell services are the most popular. This data is used to deliver customized content and advertising within Trainwell to customers whose behavior indicates that they are interested in a particular subject area.
Trainwell Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Trainwell or the site; (b) protect and defend the rights or property of Trainwell; and, (c) act under exigent circumstances to protect the personal safety of users of Trainwell, or the public.
Your financial details
To protect your privacy and increase your security online, Trainwell does not store your financial details, such as credit card numbers and related details, on its servers. The credit card data entered into the forms are passed to and handled by our e-commerce provider e-junkies and payment processors such as PayPal who will use the data to process the transactions.
The Trainwell Web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Trainwell pages, or register with Trainwell site or services, a cookie helps Trainwell to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Trainwell Web site, the information you previously provided can be retrieved, so you can easily use the Trainwell features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Trainwell services or Web sites you visit.
This site uses Google Analytics remarketing codes and logs when users view specific pages or take specific actions on this website. This will allow Trainwell to provide customized advertisements across the internet based on your specific interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the Trainwell website.
Security of your Personal Information
Trainwell secures your personal information from unauthorized access, use, or disclosure. Trainwell secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Trainwell will occasionally update this Statement of Privacy to reflect company and customer feedback. Trainwell encourages you to periodically review this Statement to be informed of how Trainwell is protecting your information.
Trainwell welcomes your comments regarding this Statement of Privacy. If you believe that Trainwell has not adhered to this Statement, please contact Trainwell at firstname.lastname@example.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.